Jira change history: Increased error rates on Jira and Jira Service Management Ecosystem Apps

Jira reported a major incident involving increased API error rates in Jira and Jira Service Management Ecosystem Apps, starting 2026-02-12 10:44 UTC and lasting 6 days 21 h. Forge and Connect apps were unaffected. The vendor ran a restoration process for affected apps and resolved permission errors across all Apps; the incident was resolved at 2026-02-19 08:04 UTC.