Jira change history: Reliability issues with Jira and Confluence

Jira’s major Jira and Confluence incident ran from 2026-07-06 09:23 UTC to 2026-07-06 13:04 UTC (3 h 40 min). EU automation, user-search, user-picker and assets were affected; outage-period data processing requests were not completed. Fixes restored service; the postmortem cited core identity service database saturation and a broader 06:51–20:17 UTC disruption window.