Jira change history: Disrupted JIRA and JSM availability

Jira reported a critical outage affecting Jira and JSM access for some users in us-east-1, with connection failures and unavailable services. It started at 2026-02-06 20:24 UTC and was resolved at 2026-02-07 05:38 UTC, lasting 9 h 13 min; mitigation efforts included initiating a point-in-time recovery.