Jira change history: Multiple products impacted by search failures

A critical incident caused search errors in Jira and Confluence, also affecting Customer Service Management, Asset Reports, Jira Service Management and Focus dashboards. Recorded from 2026-04-08 05:41 UTC to 2026-04-08 11:43 UTC (6 h 2 min), it was resolved for all affected customers; the postmortem reports a broader disruption window of 04:46 UTC–12:09 UTC.