Jira change history: For Jira-software viewIssues and viewBoard are degraded

Jira Software, Jira Service Management, and Jira Work Management had major degradation in Europe, blocking issues, boards, and backlogs and causing transition, comment, and navigation errors. Recorded from 2026-06-01 07:40 UTC to 2026-06-01 13:23 UTC (5 h 42 min), the incident involved caching infrastructure autoscaling failure; Atlassian deployed a fix to prevent recurrence.