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InfluxData (InfluxDB Cloud): Query failures in US-EAST-1

MinorStatus: resolvedStarted Resolved (4.4 h)5 updatesstspg.io (opens in new tab)

Affected components: API QueriesCloud Serverless: AWS, US-East-1 - API Queries

Timeline of updates

  1. monitoring

    Our team identified some query failures affecting our US-EAST-1 region for InfluxCloud 2.0 (Serverless/IOx). A fix has been implemented but our team is monitoring closely in case any further issues resurface.

  2. investigating

    We are continuing to investigate a recurrence of query failures and errors. Our team is working toward a permanent resolution, and we will share further details as they become available.

  3. identified

    The issue has been identified and a fix is being implemented.

  4. monitoring

    Our team continues to actively monitor for any issues.

  5. resolved

    This incident has been resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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