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imgix: Intermittent Rendering Errors Related to EWR Node

MinorStatus: resolvedStarted Resolved (40 min)3 updatesstspg.io (opens in new tab)

Affected components: Content Delivery Network - Newark (EWR)Newark (EWR)

Timeline of updates

  1. investigating

    We are currently seeing an issue with an upstream service provider. Images served from the Newark (EWR) node may intermittently return 502s. All other POP nodes are working as expected.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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