Search

Companies / Hootsuite / incidents

Hootsuite: Bluesky authentication difficulties in Hootsuite

Impact: minorStatus: resolvedStarted Resolved (1.4 h)3 updatesSource: stspg.io (opens in new tab)

Affected components: Hootsuite Web ApplicationHootsuite Mobile Application

Timeline of updates

  1. identified

    We are experiencing issues with connecting/reconnecting Bluesky accounts to Hootsuite. You may experience errors when attempting to connect or reconnect your Bluesky account, including a 500 error message. As a result, you may also receive notifications in Composer indicating your Bluesky account is disconnected, which could impact publishing to Bluesky. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to our status page to receive status updates.

  2. monitoring

    Our team has applied a fix to address the issues with connecting Bluesky accounts to Hootsuite. We are currently seeing a reduction in errors related to Bluesky account connectivity, publishing and authentication. We continue to monitor the situation. If you are still experiencing issues connecting or reconnecting your Bluesky account, or receiving error notifications in Composer, please reach out to our customer support team.

  3. resolved

    We have resolved the issues related to connecting Bluesky accounts to Hootsuite. If you continue to experience difficulty connecting or reconnecting your Bluesky account, or see error notifications in Composer, please reach out to our customer support team.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Hootsuite profile · Recent Hootsuite incidents · Markdown · JSON