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Hootsuite: Delayed Dashboard Notifications

Impact: minorStatus: resolvedStarted Resolved (3.7 h)3 updatesSource: stspg.io (opens in new tab)

Affected components: Hootsuite Web ApplicationHootsuite Mobile Application

Timeline of updates

  1. identified

    We are experiencing issues with in-app notifications. You may notice missing or delayed bell-icon alerts or scheduled message alerts. These notifications are not lost and will arrive once resolved. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.

  2. monitoring

    Our team has released a fix to address the delay affecting dashboard notifications. While error rates are decreasing and we continue to monitor the system, you may still experience notification delays for scheduled messages, inbox replies, or comments. Thank you for your patience.

  3. resolved

    We are happy to report that in-app notifications are now functioning as expected. Thank you for your patience while our teams investigated and resolved the matter.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Hootsuite profile · Recent Hootsuite incidents · Markdown · JSON