Companies / Honeycomb / incidents

Honeycomb: Querying Issues

Impact: minorStatus: resolvedStarted Resolved (7.2 h)3 updatesSource: stspg.io (opens in new tab)

Affected components: ui.eu1.honeycomb.io - EU1 Querying

Timeline of updates

  1. investigating

    We are continuing to investigate intermittent slowness and query failures affecting our Production EU Region. We will provide an update as soon as we have more information.

  2. monitoring

    Querying in our Production EU Region is fully operational. We will continue to monitor for any abnormal behavior.

  3. resolved

    We have identified the root cause of the intermittent slowness and query failures affecting our Production EU Region. The issue was triggered by a large volume of dataset deletions that caused elevated database load, resulting in query instability. No data was lost during this incident. Service has been restored. A fix has been applied to help prevent recurrence.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Honeycomb profile · Recent Honeycomb incidents · Markdown · JSON