Companies / Grain / incidents

Grain: Platform instabilitiy

Affected components: Grain Web AppGrain Desktop App

Timeline of updates

1. investigating2026-05-13 16:47 UTC

   Platform is experiencing stability due to increased database load. The team is investigating and looking for mitigations.

2. monitoring2026-05-13 17:48 UTC

   The team has deployed a fix and the database load is now back to normal. We are monitoring for any further issues.

3. resolved2026-05-13 22:55 UTC

   The team determined the root cause was related to index changes on a hot job queue table, leading to high CPU usage. The correct indexes were applied and the database returned to full health.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Grain profile · Recent Grain incidents · Markdown · JSON