Companies / Grain / incidents

Grain: Elevated failure rates with ad-hoc recording sessions

Affected components: Grain Recorder

Timeline of updates

1. investigating2023-11-28 17:41 UTC

   The team is observing elevated failure rates with ad-hoc (i.e. unscheduled) recorder sessions due to failure to scale the ad-hoc pool. The team is investigating the root cause while scaling up the ad-hoc pool to handle the load.

2. monitoring2023-11-28 18:33 UTC

   Error rates have subsided, we are still monitoring for further issues.

3. resolved2023-11-29 15:38 UTC

   Failure rates have remained at zero during the monitoring period.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Grain profile · Recent Grain incidents · Markdown · JSON