Companies / GitLab / incidents

GitLab: Security Reports not loading for some users

Affected components: CI/CD

Timeline of updates

1. investigating2026-09-29 18:15 UTC

   Security and vulnerability reports are not loading or being ingested for some users. We are investigating now. For more info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

2. identified2026-09-29 18:36 UTC

   We've identified the cause and are working on mitigation. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

3. monitoring2026-09-29 19:06 UTC

   The mitigation we implemented is reducing the backlog of events. We are now monitoring the situation, see also: gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

4. monitoring2026-09-29 20:01 UTC

   We continue to see improvements across our graphs, see also: gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

5. monitoring2026-09-29 21:12 UTC

   We continue to see improvements across our graphs and reduced backlog, more info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

6. monitoring2026-09-29 22:29 UTC

   Monitoring continues. A backlog of ingestion events is currently being processed, which we expect will take some time. We will keep posting updates as we have them. See: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

7. monitoring2026-09-30 00:02 UTC

   Monitoring continues. A backlog of ingestion events is currently being processed, which we expect will take some time. See: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

8. monitoring2026-09-30 07:19 UTC

   No material updates to report. We are continuing to monitor the report-ingestion backlog and working on mitigation. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

9. monitoring2026-09-30 09:17 UTC

   No material updates to report. We are continuing to monitor the report-ingestion backlog and working on mitigation. More info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

10. resolved2026-09-30 12:26 UTC

    We observed that the backlog of jobs have been processed and new reports should be coming in on the normal schedule. With this update the incident is resolved. More info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

Impact, status and times are the vendor’s own, as last archived. View on status.gitlab.com (opens in new tab). GitLab profile · Recent GitLab incidents · Markdown · JSON