# GitLab: Security Reports not loading for some users

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-29 18:15 UTC · Resolved: 2026-09-30 12:26 UTC · Duration: 18 h
- Updates: 10 · Affected components: CI/CD
- [Vendor status page: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6abc00572dc48705ab3d9b62](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6abc00572dc48705ab3d9b62)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)

## Timeline of updates

- **investigating** 2026-09-29 18:15 UTC: Security and vulnerability reports are not loading or being ingested for some users. We are investigating now. For more info: https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/23024
- **identified** 2026-09-29 18:36 UTC: We've identified the cause and are working on mitigation. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/23024
- **monitoring** 2026-09-29 19:06 UTC: The mitigation we implemented is reducing the backlog of events. We are now monitoring the situation, see also: gitlab.com/gitlab-com/gl-infra/production/-/work\_items/23024
- **monitoring** 2026-09-29 20:01 UTC: We continue to see improvements across our graphs, see also: gitlab.com/gitlab-com/gl-infra/production/-/work\_items/23024
- **monitoring** 2026-09-29 21:12 UTC: We continue to see improvements across our graphs and reduced backlog, more info: gitlab.com/gitlab-com/gl-infra/production/-/work\_items/23024
- **monitoring** 2026-09-29 22:29 UTC: Monitoring continues. A backlog of ingestion events is currently being processed, which we expect will take some time. We will keep posting updates as we have them. See: https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/23024
- **monitoring** 2026-09-30 00:02 UTC: Monitoring continues. A backlog of ingestion events is currently being processed, which we expect will take some time. See: https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/23024
- **monitoring** 2026-09-30 07:19 UTC: No material updates to report. We are continuing to monitor the report-ingestion backlog and working on mitigation. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/23024
- **monitoring** 2026-09-30 09:17 UTC: No material updates to report. We are continuing to monitor the report-ingestion backlog and working on mitigation. More info: gitlab.com/gitlab-com/gl-infra/production/-/work\_items/23024
- **resolved** 2026-09-30 12:26 UTC: We observed that the backlog of jobs have been processed and new reports should be coming in on the normal schedule. With this update the incident is resolved. More info: gitlab.com/gitlab-com/gl-infra/production/-/work\_items/23024


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Canonical: https://rewindex.com/company/gitlab/incidents/6abc00572dc48705ab3d9b62 · Markdown: https://rewindex.com/company/gitlab/incidents/6abc00572dc48705ab3d9b62.md · JSON: https://rewindex.com/api/v1/companies/gitlab/incidents/6abc00572dc48705ab3d9b62 · Generated 2026-10-18T10:28:50.956Z