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GitLab: Elevated queue times on saas-linux-medium-arm64 runner

Affected components: CI/CDCI/CD - Hosted runners on Linux

Timeline of updates

1. investigating2026-08-13 13:58 UTC

   We are seeing a growing queue of pending jobs on the saas-linux-medium-arm64 hosted runner on GitLab.com. We are rolling out a mitigation. Details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22702

2. monitoring2026-08-13 15:22 UTC

   The issue is mitigated and the queue of pending jobs on saas-linux-medium-arm64 is going down. We are monitoring recovery. Details: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22702

3. monitoring2026-08-13 16:48 UTC

   The queue of pending jobs on the affected runners has returned to normal and we are monitoring recovery. Details: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22702

4. resolved2026-08-13 17:47 UTC

   The queue of pending jobs on the affected runners has returned to normal and has stayed at that level. This incident is now resolved. Please open a ticket with support if you are still seeing job delays. Details: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22702

Impact, status and times are the vendor’s own, as last archived. View on status.gitlab.com (opens in new tab). GitLab profile · Recent GitLab incidents · Markdown · JSON