# GitLab: Elevated queue times on saas-linux-medium-arm64 runner

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-13 13:58 UTC · Resolved: 2026-08-13 17:47 UTC · Duration: 3.8 h
- Updates: 4 · Affected components: CI/CD, CI/CD - Hosted runners on Linux
- [Vendor status page: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6a7dcd9719fb1a04da4321a3](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6a7dcd9719fb1a04da4321a3)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)

## Timeline of updates

- **investigating** 2026-08-13 13:58 UTC: We are seeing a growing queue of pending jobs on the saas-linux-medium-arm64 hosted runner on GitLab.com. We are rolling out a mitigation. Details: https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/22702
- **monitoring** 2026-08-13 15:22 UTC: The issue is mitigated and the queue of pending jobs on saas-linux-medium-arm64 is going down. We are monitoring recovery. Details: gitlab.com/gitlab-com/gl-infra/production/-/work\_items/22702
- **monitoring** 2026-08-13 16:48 UTC: The queue of pending jobs on the affected runners has returned to normal and we are monitoring recovery. Details: gitlab.com/gitlab-com/gl-infra/production/-/work\_items/22702
- **resolved** 2026-08-13 17:47 UTC: The queue of pending jobs on the affected runners has returned to normal and has stayed at that level. This incident is now resolved. Please open a ticket with support if you are still seeing job delays. Details: gitlab.com/gitlab-com/gl-infra/production/-/work\_items/22702


---
Canonical: https://rewindex.com/company/gitlab/incidents/6a7dcd9719fb1a04da4321a3 · Markdown: https://rewindex.com/company/gitlab/incidents/6a7dcd9719fb1a04da4321a3.md · JSON: https://rewindex.com/api/v1/companies/gitlab/incidents/6a7dcd9719fb1a04da4321a3 · Generated 2026-10-18T11:26:06.949Z