Companies / GitLab / incidents

GitLab: Issues with webhook deliveries

Affected components: APIWebsite

Timeline of updates

1. investigating2026-08-04 16:42 UTC

   We are investigating reports of webhook deliveries from GitLab.com originating from IP addresses outside our documented ranges. Details in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22637.

2. investigating2026-08-04 18:49 UTC

   Our investigation is ongoing. We will provide another update by 21:00 UTC.

3. identified2026-08-04 21:07 UTC

   We've traced the issue to a recent network change and are preparing a fix. Another update will be provided by 23:00 UTC.

4. identified2026-08-04 23:14 UTC

   Deployment of the fix is progressing steadily. Another update will be provided once deployed. Details in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22637.

5. monitoring2026-08-05 03:26 UTC

   A fix has been deployed and checks have confirmed that unexpected IP addresses are no longer being used.

6. resolved2026-08-05 15:19 UTC

   Webhook delivery failures have subsided in logs, and customer reports indicate no further errors. This incident is considered resolved.

Impact, status and times are the vendor’s own, as last archived. View on status.gitlab.com (opens in new tab). GitLab profile · Recent GitLab incidents · Markdown · JSON