# GitLab: Issues with webhook deliveries

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-04 16:42 UTC · Resolved: 2026-08-05 15:19 UTC · Duration: 23 h
- Updates: 6 · Affected components: API, Website
- [Vendor status page: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6a72168c6f989604d7b07d1d](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6a72168c6f989604d7b07d1d)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)

## Timeline of updates

- **investigating** 2026-08-04 16:42 UTC: We are investigating reports of webhook deliveries from GitLab.com originating from IP addresses outside our documented ranges. Details in https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/22637.
- **investigating** 2026-08-04 18:49 UTC: Our investigation is ongoing. We will provide another update by 21:00 UTC.
- **identified** 2026-08-04 21:07 UTC: We've traced the issue to a recent network change and are preparing a fix. Another update will be provided by 23:00 UTC.
- **identified** 2026-08-04 23:14 UTC: Deployment of the fix is progressing steadily. Another update will be provided once deployed. Details in https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/22637.
- **monitoring** 2026-08-05 03:26 UTC: A fix has been deployed and checks have confirmed that unexpected IP addresses are no longer being used.
- **resolved** 2026-08-05 15:19 UTC: Webhook delivery failures have subsided in logs, and customer reports indicate no further errors. This incident is considered resolved.


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Canonical: https://rewindex.com/company/gitlab/incidents/6a72168c6f989604d7b07d1d · Markdown: https://rewindex.com/company/gitlab/incidents/6a72168c6f989604d7b07d1d.md · JSON: https://rewindex.com/api/v1/companies/gitlab/incidents/6a72168c6f989604d7b07d1d · Generated 2026-10-18T12:19:40.727Z