GitLab: GitLab Duo "Quota exceeded" Errors

Impact: criticalStatus: resolvedStarted 2026-05-26 12:50 UTCResolved 2026-05-26 14:25 UTC (1.6 h)5 updatesSource: status.gitlab.com

Affected components: GitLab Duo

Timeline of updates

investigating2026-05-26 12:50 UTC
We're currently investigating an issue affecting GitLab Duo. Some customers using the Duo Agent Platform (DAP) may be unable to access the service and are seeing a "Usage quota exceeded" error. Our team is actively looking into the cause.
investigating2026-05-26 13:16 UTC
Our team is continuing to investigate the issue affecting GitLab Duo Agent Platform (DAP). We don't have new information to share at this time, but work is ongoing.
investigating2026-05-26 13:42 UTC
We've identified a feature flag on the Customers Portal as the likely cause of the issue affecting GitLab DAP. The flag has been disabled, and we're monitoring logs and metrics for recovery. Customers may continue to see errors due to cache duration. We'll confirm full resolution in the following updates.
monitoring2026-05-26 14:15 UTC
The cache is refreshed for some users, and we've received confirmation from a few customers that DAP is working again for them. We're keeping a close eye on metrics before marking this as fully mitigated.
resolved2026-05-26 14:25 UTC
All metrics confirm that the issue impacting GitLab Duo Agent Platform (DAP) is fully resolved, and we're marking this incident as closed. We appreciate your patience while we worked through it.