# GitLab: GitLab Duo "Quota exceeded" Errors

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-05-26 12:50 UTC · Resolved: 2026-05-26 14:25 UTC · Duration: 1.6 h
- Updates: 5 · Affected components: GitLab Duo
- [Vendor status page: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6a15972fa6a521058e188d7a](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6a15972fa6a521058e188d7a)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)

## Timeline of updates

- **investigating** 2026-05-26 12:50 UTC: We're currently investigating an issue affecting GitLab Duo. Some customers using the Duo Agent Platform (DAP) may be unable to access the service and are seeing a "Usage quota exceeded" error. Our team is actively looking into the cause.
- **investigating** 2026-05-26 13:16 UTC: Our team is continuing to investigate the issue affecting GitLab Duo Agent Platform (DAP). We don't have new information to share at this time, but work is ongoing.
- **investigating** 2026-05-26 13:42 UTC: We've identified a feature flag on the Customers Portal as the likely cause of the issue affecting GitLab DAP. The flag has been disabled, and we're monitoring logs and metrics for recovery. Customers may continue to see errors due to cache duration. We'll confirm full resolution in the following updates.
- **monitoring** 2026-05-26 14:15 UTC: The cache is refreshed for some users, and we've received confirmation from a few customers that DAP is working again for them. We're keeping a close eye on metrics before marking this as fully mitigated.
- **resolved** 2026-05-26 14:25 UTC: All metrics confirm that the issue impacting GitLab Duo Agent Platform (DAP) is fully resolved, and we're marking this incident as closed. We appreciate your patience while we worked through it.

## Rewindex changes for this incident

- 2026-05-26 12:50 UTC: [Critical incident: GitLab Duo "Quota exceeded" Errors](https://rewindex.com/change/ia6bd911a8f50e3.md)


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Canonical: https://rewindex.com/company/gitlab/incidents/6a15972fa6a521058e188d7a · Markdown: https://rewindex.com/company/gitlab/incidents/6a15972fa6a521058e188d7a.md · JSON: https://rewindex.com/api/v1/companies/gitlab/incidents/6a15972fa6a521058e188d7a · Generated 2026-10-18T12:19:41.362Z