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GitLab: Degraded GitLab Duo Performance

Impact: minorStatus: resolvedStarted Resolved (11 h)5 updatesSource: status.gitlab.com (opens in new tab)

Affected components: GitLab DuoWebsite

Timeline of updates

  1. investigating

    We're currently investigating intermittent issues with GitLab Duo Agentic Chat and Code Suggestions. We'll provide updates as more information becomes available.

  2. investigating

    We're continuing to investigate degraded performance with GitLab Duo features, including Agentic Chat and Code Suggestions. This is linked to an ongoing upstream provider incident affecting Claude models. Switching to an alternative model may help as a workaround. We'll provide further updates as more information becomes available.

  3. identified

    We've identified the cause of the degraded GitLab Duo performance as an upstream provider outage affecting Claude models. Error rates are beginning to decrease as the upstream issue is being resolved. We'll provide further updates as the situation progresses.

  4. monitoring

    GitLab Duo services, including Agentic Chat and Code Suggestions, have returned to normal operation. We're continuing to monitor to ensure stability.

  5. resolved

    Duo performance has returned to normal so we are resolving this incident. If you're still experiencing Duo performance problems, please open a ticket with support. More information can be found here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21726

Impact, status and times are the vendor’s own, as last archived. View on status.gitlab.com (opens in new tab). GitLab profile · Recent GitLab incidents · Markdown · JSON