Companies / GitLab / incidents

GitLab: Some CI/CD Jobs stuck in pending state

Affected components: CI/CD

Timeline of updates

1. investigating2025-12-15 20:36 UTC

   We're receiving reports that some CI/CD jobs are stuck in pending status. The cause is currently under investigation. Please see here for more information: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20996

2. investigating2025-12-15 20:37 UTC

   We're receiving reports that some CI/CD jobs are stuck in pending status. The cause is currently under investigation. Please see here for more information: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20996

3. investigating2025-12-15 21:15 UTC

   The team is still investigating the root cause. A potential mitigation effort is underway. Please see here for more information: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20996

4. investigating2025-12-15 21:49 UTC

   The team is still investigating the root cause, and a potential mitigation effort is underway. Please see here for more information: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20996

5. investigating2025-12-15 23:25 UTC

   No updates at this time. The team is still investigating the root cause, and a potential mitigation effort is underway. Please see here for more information: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20996

6. investigating2025-12-16 03:38 UTC

   We're still investigating reports of CI/CD jobs stuck in pending status. Our team continues working to identify the root cause. Details: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20996

7. monitoring2025-12-16 07:46 UTC

   We've merged a mitigation to address the issue and are continuing to monitor recovery. Please see here for more information: gitlab.com/gitlab-com/gl-infra/production/-/issues/20996

8. monitoring2025-12-16 17:44 UTC

   No further updates at this time. We are continuing to monitor recovery. Please see here for more information: gitlab.com/gitlab-com/gl-infra/production/-/issues/20996

9. monitoring2025-12-16 21:38 UTC

   No updates at this time. We are continuing to monitor recovery. Please see here for more information: gitlab.com/gitlab-com/gl-infra/production/-/issues/20996

10. monitoring2025-12-17 01:35 UTC

    We have rolled out the feature flag for the fix, and will continue to monitor impact. For details: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20996.

11. monitoring2025-12-17 05:02 UTC

    No material updates to report at this time. We are continuing to monitor recovery. Please see here for more information: gitlab.com/gitlab-com/gl-infra/production/-/issues/20996

12. monitoring2025-12-17 18:39 UTC

    No material updates to report at this time. We are continuing to monitor recovery. Please see here for more information: gitlab.com/gitlab-com/gl-infra/production/-/issues/20996

13. monitoring2025-12-17 21:27 UTC

    Our graphs show no new instances of jobs stuck as pending. We're continuing to monitor the situation. Please see here for more information: gitlab.com/gitlab-com/gl-infra/production/-/issues/20996

14. monitoring2025-12-18 23:33 UTC

    No material updates at this time. We're continuing to monitor the situation. Please see here for more information: gitlab.com/gitlab-com/gl-infra/production/-/issues/20996

15. monitoring2025-12-19 07:36 UTC

    No material updates at this time. We're continuing to monitor the situation. Please see here for more information: gitlab.com/gitlab-com/gl-infra/production/-/issues/20996

16. resolved2025-12-19 16:51 UTC

    The fix has reached production and we're no longer seeing jobs stuck in pending state. This incident is resolved, but if you still see stuck jobs, please open a support ticket.

Impact, status and times are the vendor’s own, as last archived. View on status.gitlab.com (opens in new tab). GitLab profile · Recent GitLab incidents · Markdown · JSON