# GitLab: Some CI/CD Jobs stuck in pending state

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-12-15 20:36 UTC · Resolved: 2025-12-19 16:51 UTC · Duration: 4 d
- Updates: 16 · Affected components: CI/CD
- [Vendor status page: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/69407161b3338705c495a046](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/69407161b3338705c495a046)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)

## Timeline of updates

- **investigating** 2025-12-15 20:36 UTC: We're receiving reports that some CI/CD jobs are stuck in pending status. The cause is currently under investigation. Please see here for more information: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20996
- **investigating** 2025-12-15 20:37 UTC: We're receiving reports that some CI/CD jobs are stuck in pending status. The cause is currently under investigation. Please see here for more information: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20996
- **investigating** 2025-12-15 21:15 UTC: The team is still investigating the root cause. A potential mitigation effort is underway. Please see here for more information: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20996
- **investigating** 2025-12-15 21:49 UTC: The team is still investigating the root cause, and a potential mitigation effort is underway. Please see here for more information: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20996
- **investigating** 2025-12-15 23:25 UTC: No updates at this time. The team is still investigating the root cause, and a potential mitigation effort is underway. Please see here for more information: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20996
- **investigating** 2025-12-16 03:38 UTC: We're still investigating reports of CI/CD jobs stuck in pending status. Our team continues working to identify the root cause. Details: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20996
- **monitoring** 2025-12-16 07:46 UTC: We've merged a mitigation to address the issue and are continuing to monitor recovery. Please see here for more information: gitlab.com/gitlab-com/gl-infra/production/-/issues/20996
- **monitoring** 2025-12-16 17:44 UTC: No further updates at this time. We are continuing to monitor recovery. Please see here for more information: gitlab.com/gitlab-com/gl-infra/production/-/issues/20996
- **monitoring** 2025-12-16 21:38 UTC: No updates at this time. We are continuing to monitor recovery. Please see here for more information: gitlab.com/gitlab-com/gl-infra/production/-/issues/20996
- **monitoring** 2025-12-17 01:35 UTC: We have rolled out the feature flag for the fix, and will continue to monitor impact. For details: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20996.
- **monitoring** 2025-12-17 05:02 UTC: No material updates to report at this time. We are continuing to monitor recovery. Please see here for more information: gitlab.com/gitlab-com/gl-infra/production/-/issues/20996
- **monitoring** 2025-12-17 18:39 UTC: No material updates to report at this time. We are continuing to monitor recovery. Please see here for more information: gitlab.com/gitlab-com/gl-infra/production/-/issues/20996
- **monitoring** 2025-12-17 21:27 UTC: Our graphs show no new instances of jobs stuck as pending. We're continuing to monitor the situation. Please see here for more information: gitlab.com/gitlab-com/gl-infra/production/-/issues/20996
- **monitoring** 2025-12-18 23:33 UTC: No material updates at this time. We're continuing to monitor the situation. Please see here for more information: gitlab.com/gitlab-com/gl-infra/production/-/issues/20996
- **monitoring** 2025-12-19 07:36 UTC: No material updates at this time. We're continuing to monitor the situation. Please see here for more information: gitlab.com/gitlab-com/gl-infra/production/-/issues/20996
- **resolved** 2025-12-19 16:51 UTC: The fix has reached production and we're no longer seeing jobs stuck in pending state. This incident is resolved, but if you still see stuck jobs, please open a support ticket.


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Canonical: https://rewindex.com/company/gitlab/incidents/69407161b3338705c495a046 · Markdown: https://rewindex.com/company/gitlab/incidents/69407161b3338705c495a046.md · JSON: https://rewindex.com/api/v1/companies/gitlab/incidents/69407161b3338705c495a046 · Generated 2026-10-18T10:26:49.524Z