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GitLab: 500 Errors on GitLab.com

Affected components: Website

Timeline of updates

1. investigating2025-10-07 17:28 UTC

   Our team is currently investigating 500 errors on GitLab.com.

2. investigating2025-10-07 17:39 UTC

   Our team is still investigating this issue but error rate is currently improving.

3. investigating2025-10-07 17:46 UTC

   Our team is still investigating . No material updates at this time.

4. investigating2025-10-07 17:58 UTC

   We're seeing that behavior is largely normal at this time. Our team is still investigating the root cause.

5. investigating2025-10-07 18:09 UTC

   No material updates at this time.

6. resolved2025-10-07 18:36 UTC

   This issue is now resolved. We experienced unavailability accompanied with 500 errors around 17:15 - 17:30 UTC. This has now returned to normal operations. Our team is continuing to investigate the root cause.

Rewindex changes for this incident

• Critical incident: 500 Errors on GitLab.com 2025-10-07 17:28 UTC

Impact, status and times are the vendor’s own, as last archived. View on status.gitlab.com (opens in new tab). GitLab profile · Recent GitLab incidents · Markdown · JSON