# GitLab: 500 Errors on GitLab.com

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2025-10-07 17:28 UTC · Resolved: 2025-10-07 18:36 UTC · Duration: 1.1 h
- Updates: 6 · Affected components: Website
- [Vendor status page: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/68e54dd29dc69f052fae38e2](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/68e54dd29dc69f052fae38e2)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)

## Timeline of updates

- **investigating** 2025-10-07 17:28 UTC: Our team is currently investigating 500 errors on GitLab.com.
- **investigating** 2025-10-07 17:39 UTC: Our team is still investigating this issue but error rate is currently improving.
- **investigating** 2025-10-07 17:46 UTC: Our team is still investigating . No material updates at this time.
- **investigating** 2025-10-07 17:58 UTC: We're seeing that behavior is largely normal at this time. Our team is still investigating the root cause.
- **investigating** 2025-10-07 18:09 UTC: No material updates at this time.
- **resolved** 2025-10-07 18:36 UTC: This issue is now resolved. We experienced unavailability accompanied with 500 errors around 17:15 - 17:30 UTC. This has now returned to normal operations. Our team is continuing to investigate the root cause.

## Rewindex changes for this incident

- 2025-10-07 17:28 UTC: [Critical incident: 500 Errors on GitLab.com](https://rewindex.com/change/i3a47bb2218d97c.md)


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Canonical: https://rewindex.com/company/gitlab/incidents/68e54dd29dc69f052fae38e2 · Markdown: https://rewindex.com/company/gitlab/incidents/68e54dd29dc69f052fae38e2.md · JSON: https://rewindex.com/api/v1/companies/gitlab/incidents/68e54dd29dc69f052fae38e2 · Generated 2026-10-18T10:24:21.304Z