Companies / GitLab / incidents

GitLab: Unexpected 500/503 response codes on canary infrastructure

Affected components: Canary

Timeline of updates

1. investigating2025-10-07 11:34 UTC

   We are currently investigating issues with our canary infrastructure returning 5XX errors. More details about this incident can be found in `gitlab.com/gitlab-com/gl-infra/production/-/issues/20681`.

2. investigating2025-10-07 11:45 UTC

   We've disabled the canary infrastructure as to mitigate the issues. We continue to monitor the situation to verify that this mitigates the incident. More details about this incident can be found in `gitlab.com/gitlab-com/gl-infra/production/-/issues/20681`.

3. investigating2025-10-07 11:57 UTC

   No current updates at this time. We will provide more updates as new information becomes available. More details can be found in gitlab.com/gitlab-com/gl-infra/production/-/issues/20681.

4. investigating2025-10-07 12:05 UTC

   This incident only impacts the gitlab-org/gitlab project and it's forks. Other projects are not affected by this incident. More details can be found in gitlab.com/gitlab-com/gl-infra/production/-/issues/20681.

5. resolved2025-10-07 13:13 UTC

   This incident has been resolved is now operational.

Impact, status and times are the vendor’s own, as last archived. View on status.gitlab.com (opens in new tab). GitLab profile · Recent GitLab incidents · Markdown · JSON