# GitLab: Unexpected 500/503 response codes on canary infrastructure

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-10-07 11:34 UTC · Resolved: 2025-10-07 13:13 UTC · Duration: 1.6 h
- Updates: 5 · Affected components: Canary
- [Vendor status page: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/68e4fad2923a050548bd7f9a](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/68e4fad2923a050548bd7f9a)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)

## Timeline of updates

- **investigating** 2025-10-07 11:34 UTC: We are currently investigating issues with our canary infrastructure returning 5XX errors. More details about this incident can be found in \`gitlab.com/gitlab-com/gl-infra/production/-/issues/20681\`.
- **investigating** 2025-10-07 11:45 UTC: We've disabled the canary infrastructure as to mitigate the issues. We continue to monitor the situation to verify that this mitigates the incident. More details about this incident can be found in \`gitlab.com/gitlab-com/gl-infra/production/-/issues/20681\`.
- **investigating** 2025-10-07 11:57 UTC: No current updates at this time. We will provide more updates as new information becomes available. More details can be found in gitlab.com/gitlab-com/gl-infra/production/-/issues/20681.
- **investigating** 2025-10-07 12:05 UTC: This incident only impacts the gitlab-org/gitlab project and it's forks. Other projects are not affected by this incident. More details can be found in gitlab.com/gitlab-com/gl-infra/production/-/issues/20681.
- **resolved** 2025-10-07 13:13 UTC: This incident has been resolved is now operational.


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Canonical: https://rewindex.com/company/gitlab/incidents/68e4fad2923a050548bd7f9a · Markdown: https://rewindex.com/company/gitlab/incidents/68e4fad2923a050548bd7f9a.md · JSON: https://rewindex.com/api/v1/companies/gitlab/incidents/68e4fad2923a050548bd7f9a · Generated 2026-10-18T11:26:06.034Z