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GitLab: 500 errors on gitlab-org/gitlab repository

Affected components: APIGit OperationsWebsite

Timeline of updates

1. investigating2025-08-15 16:45 UTC

   We're seeing 500 errors on the gitlab-org/gitlab repository, which may impact operations which try to download repository data from the gitlab-org/gitlab repository. We're currently investigating the root cause of this issue. More information about the incident: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20360

2. identified2025-08-15 17:02 UTC

   We're seeing 500 errors on the gitlab-org/gitlab repository, which may impact operations which try to download repository data from the gitlab-org/gitlab repository. We believe we have identified the cause of the issue and we are implementing mitigations at this time. More information about the incident: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20360

3. monitoring2025-08-15 18:04 UTC

   We're seeing 500 errors on the gitlab-org/gitlab repository, which may impact operations which try to download repository data from the gitlab-org/gitlab repository. We have implemented a mitigation and we are monitoring to ensure the repository is healthy. More information about the incident: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20360

4. resolved2025-08-15 21:18 UTC

   GitLab is no longer seeing 500 errors on the gitlab-org/gitlab repository; our monitoring shows that our mitigations have resolved the incident.

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