# GitLab: 500 errors on gitlab-org/gitlab repository

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-08-15 16:45 UTC · Resolved: 2025-08-15 21:18 UTC · Duration: 4.5 h
- Updates: 4 · Affected components: API, Git Operations, Website
- [Vendor status page: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/689f6427f7010b05ea72a9e4](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/689f6427f7010b05ea72a9e4)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)

## Timeline of updates

- **investigating** 2025-08-15 16:45 UTC: We're seeing 500 errors on the gitlab-org/gitlab repository, which may impact operations which try to download repository data from the gitlab-org/gitlab repository. We're currently investigating the root cause of this issue. More information about the incident: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20360
- **identified** 2025-08-15 17:02 UTC: We're seeing 500 errors on the gitlab-org/gitlab repository, which may impact operations which try to download repository data from the gitlab-org/gitlab repository. We believe we have identified the cause of the issue and we are implementing mitigations at this time. More information about the incident: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20360
- **monitoring** 2025-08-15 18:04 UTC: We're seeing 500 errors on the gitlab-org/gitlab repository, which may impact operations which try to download repository data from the gitlab-org/gitlab repository. We have implemented a mitigation and we are monitoring to ensure the repository is healthy. More information about the incident: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20360
- **resolved** 2025-08-15 21:18 UTC: GitLab is no longer seeing 500 errors on the gitlab-org/gitlab repository; our monitoring shows that our mitigations have resolved the incident.


---
Canonical: https://rewindex.com/company/gitlab/incidents/689f6427f7010b05ea72a9e4 · Markdown: https://rewindex.com/company/gitlab/incidents/689f6427f7010b05ea72a9e4.md · JSON: https://rewindex.com/api/v1/companies/gitlab/incidents/689f6427f7010b05ea72a9e4 · Generated 2026-10-18T10:25:08.510Z