Front: Exchange Online mailboxes sync delay [office365]
Affected components: O365
Timeline of updates
- identified
Our partner Microsoft is experiencing a service degradation affecting Exchange Online mailboxes. You can follow Microsoft Issue ID MO941162 for more details. This may cause outbound/inbound delays for customers using Office 365, as Front cannot connect to Microsoft servers.
- identified
Microsoft is still investigating the issue; here is their latest update. > We’re continuing to investigate recent changes, service telemetry and the failure paths to determine the root cause of impact. Source: https://portal.office.com/Adminportal/Home#/servicehealth/:/alerts/MO941162 (You need to be an O365 admin to be able to access it)
- identified
Microsoft is deploying a fix > At 15:27 CET > We’re monitoring the progress of the fix, which has been deployed to approximately 60% of the affected environments. We’re continuing our manual restarts on the remaining impacted machines. We are closely monitoring our systems for signs of recovery; however, we have not observed any significant progress at this time.
- monitoring
Microsoft deployed a fix. Our systems are recovering. Latest update from Microsoft: > At 20:52 CET > We're continuing to redirect traffic and apply targeted remediation to impacted servers. > We've observed initially positive results in some areas, and we're monitoring service health closely as our mitigation workstreams continue in parallel.
- monitoring
Our systems have fully recovered. We are now retrying failed tasks.
- resolved
This incident has been resolved.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Front profile · Recent Front incidents · Markdown · JSON