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Flagsmith: Issue processing analytics data

MinorStatus: resolvedStarted Resolved (4.4 h)4 updatesstspg.io (opens in new tab)

Affected components: Edge APIAdmin APICore API

Timeline of updates

  1. investigating

    We are currently investigating issues with a downstream provider impacting our ability to handle requests to write / read feature analytics. This is not affecting any critical services for managing or retrieving feature flags.

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    We're currently awaiting further information from the third party about the issues. As of yet, we don't have an ETA on resolution, however, the issue is still limited to analytics reads / writes.

  4. resolved

    The issue with our downstream provider has been resolved. We will continue to monitor.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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