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Firebolt: Engines fail to start in US-EAST-1

Impact: majorStatus: resolvedStarted Resolved (59 min)4 updatesSource: stspg.io (opens in new tab)
Summary

Firebolt reported a major outage preventing engines from starting in US-EAST-1, beginning 2022-11-14 10:55 UTC and resolved at 2022-11-14 11:54 UTC (59 min). A fix restored normal engine startup by 11:41 UTC; no cause was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: EnginesFirebolt Components - Engines

Timeline of updates

  1. investigating

    We are experiencing an issue with turning on engines in us-east-1, we are taking care of the issue and will update soon about an estimated time of resolution.

  2. identified

    We have identified and are implementing a fix, we believe the process should take 30minutes - 1hour. Will keep you posted in 30 minutes.

  3. monitoring

    The fix has been done successfully and we are now testing it to ensure the efficacy. Engines can turn on normally.

  4. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Firebolt profile · Recent Firebolt incidents · Markdown · JSON