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Firebolt: Engines failing to start in us-east-1
Firebolt reported a major outage affecting engine provisioning and startups in us-east-1 from 2022-04-19 15:18 UTC to 2022-04-19 18:04 UTC, lasting 2 h 45 min. Customers were told not to stop or restart existing engines. Firebolt attributed the disruption to an AWS issue; after its resolution, startups and restarts were permitted again, with stuck engines expected to start shortly.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: EnginesFirebolt Components - Engines
Timeline of updates
- investigating
Hello - we are experiencing issues provisioning engines in us-east-1. Please do not stop/restart existing engines during this time. We are actively investigating and will update with an ETA on the fix shortly.
- monitoring
AWS has issued a message as of 8:39am PDT stating they are having issues with all engines in us-east-1 and have identified and are working to fix the root of the issue. We will continue to monitor the AWS event and ensure we are operational asap.
- resolved
The AWS issue has been resolved and any engine that was stuck will start up shortly. You may execute engine start ups and restarts in us-east-1 again. We appreciate your patience on this issue.
Rewindex changes for this incident
- Major incident: Engines failing to start in us-east-1 2022-04-19 15:18 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Firebolt profile · Recent Firebolt incidents · Markdown · JSON