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Firebolt: Signing in to Firebolt may fail

Impact: majorStatus: resolvedStarted Resolved (24 min)4 updatesSource: stspg.io (opens in new tab)
Summary

Firebolt reported a major incident in which signing in could fail due to third-party provider authentication issues. It started at 2021-08-19 22:17 UTC and lasted 24 min, ending at 2021-08-19 22:41 UTC with login operational.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Firebolt Components - Web ApplicationWeb Application

Timeline of updates

  1. investigating

    Signing in to Firebolt may fail due to 3rd party provider authentication issues.

  2. investigating

    We are continuing to investigate this issue.

  3. monitoring

    The issue is partially resolved on the 3rd party side. We will continue monitoring until fully resolved.

  4. resolved

    The Incident has been resolved. Login is operational

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Firebolt profile · Recent Firebolt incidents · Markdown · JSON