# Firebolt: Signing in to Firebolt may fail

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-08-19 22:17 UTC · Resolved: 2021-08-19 22:41 UTC · Duration: 24 min
- Updates: 4 · Affected components: Firebolt Components - Web Application, Web Application
- [Vendor status page: https://stspg.io/00k7q0f2pjz1](https://stspg.io/00k7q0f2pjz1)
- [Company: Firebolt](https://rewindex.com/company/firebolt.md)

## Summary

Firebolt reported a major incident in which signing in could fail due to third-party provider authentication issues. It started at 2021-08-19 22:17 UTC and lasted 24 min, ending at 2021-08-19 22:41 UTC with login operational. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2021-08-19 22:17 UTC: Signing in to Firebolt may fail due to 3rd party provider authentication issues.
- **investigating** 2021-08-19 22:18 UTC: We are continuing to investigate this issue.
- **monitoring** 2021-08-19 22:25 UTC: The issue is partially resolved on the 3rd party side. We will continue monitoring until fully resolved.
- **resolved** 2021-08-19 22:41 UTC: The Incident has been resolved. Login is operational

## Rewindex changes for this incident

- 2021-08-19 22:17 UTC: [Major incident: Signing in to Firebolt may fail](https://rewindex.com/change/i7969b34e15ff59.md)


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Canonical: https://rewindex.com/company/firebolt/incidents/7w4n4wysf6hg · Markdown: https://rewindex.com/company/firebolt/incidents/7w4n4wysf6hg.md · JSON: https://rewindex.com/api/v1/companies/firebolt/incidents/7w4n4wysf6hg · Generated 2026-10-18T09:41:19.536Z