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Firebolt change history: Login flow experiencing interruption in some regions

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35Major incident
When (UTC)ChangeKind
Major incident: Login flow experiencing interruption in some regions
Firebolt reported a major login interruption in some regions due to an Auth0 incident, affecting users with expired tokens and possibly service accounts; V1 authentication was not expected to be affected. The incident started at 2025-03-25 18:21 UTC and was resolved at 2025-03-25 21:57 UTC, lasting 3 h 36 min; uninterrupted authentication was reported restored at 19:20 UTC.
Major incident