Elastic Cloud change history: Increased error rates for microsoft-multilingual-e5-large

Elastic Cloud reported a major incident starting 2026-08-13 08:32 UTC, lasting 4 days 3 h, with search embedding failures for microsoft-multilingual-e5-large due to upstream provider issues. Resolved 2026-08-17 11:40 UTC, the model was retired from Elastic Inference Service; requests now return errors, and customers must create custom inference endpoints using their own API keys.