E2B: Increased error rate when connecting to paused sandboxes
Affected components: Sandbox Pause/Resume/Create
Timeline of updates
- investigating
We are investigating an increased error rate when connecting to paused sandboxes. Running sandboxes are not affected.
- resolved
A configuration change on our side caused elevated 503 errors when connecting to paused sandboxes in the US region. We reverted the change, and error rates returned to normal at 12:32 UTC. Sandboxes that were already running were not affected, no sandbox data was lost, and any request that failed will succeed on retry. The EU and APAC regions were not affected. If you are still seeing failures, please contact support@e2b.dev: mailto:support@e2b.dev. We apologize for the disruption.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.e2b.dev (opens in new tab).