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dbt Labs: Degraded performance across dbt platform

MinorStatus: resolvededitedStarted Resolved (5.6 h)3 updatesstatus.getdbt.com (opens in new tab)

Affected components: 01JBCQZTCPRG66W2DVQSE265PH01JBCR08X8CFND61GD5DW19N7801JBCR0NDT2ENWZZ6RZEF825KQ01JBCR0YNN55BHKE1DXAAH95AD01JBCR18DQWX8GQWXYBR3DB1VN01JBCR1KK1KAJTWDK6WW0KV42401JBCR295NGTH0QAJTVCSEX9XC01JBCR2MDT1Q7EGX2EQM3TT69Q01JBEKJWYSBK9T80BNCQ405X9E

Timeline of updates

  1. investigatingEdited

    We’re investigating an issue affecting dbt platform services. Customers may experience errors or slow responses when loading dbt Studio, running jobs, or using the API.

    The team is actively working on a resolution and we’ll share updates as soon as we know more.

  2. monitoringEdited

    We’ve deployed a fix and services are returning to normal.

    Customers should no longer see errors when loading dbt Studio, running jobs, or using the API. We’re continuing to monitor closely and will confirm here once the issue is fully resolved.

  3. resolved

    The issue has been resolved, and all affected systems are now functioning normally as of 19:35 UTC.

    Between 19:18- 19:35 UTC on 28 October, an issue with the dbt platform services resulted in errors for customers loading dbt Studio, running jobs, or using the API. We have put measures in place to prevent a recurrence and the platform has returned to normal.

    Please contact Support via email at support@getdbt.com: mailto:support@getdbt.com if you continue to experience delays and are unsure of the root cause

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