Daily: Issues with inbound phone calls
Affected components: SIP/PSTN
Timeline of updates
- investigating
We're investigating elevated error rates for incoming PSTN/SIP calls.
- investigating
SignalWire has identified an issue causing problems with incoming and outgoing PSTN/SIP calls for Daily customers. If you're making dialout calls, you may see an error that says "DialOut stopped: Remote busy or Remote did not answer or Remote ended the call". If you're using dialin, you may hear a message that says "the number you have dialed is not configured correctly and cannot receive calls" or something similar.
- monitoring
It seems that SignalWire has resolved their issue. We're monitoring for any other problems.
- resolved
This incident has been resolved. We're still collecting more information on the root cause here; we'll update this status post when we have more info.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).