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Daily: Issues starting SIP/PSTN calls

MinorStatus: resolvedStarted Resolved (39 min)3 updatesstspg.io (opens in new tab)

Affected components: SIP/PSTN

Timeline of updates

  1. identified

    We're seeing an increased rate of errors when dialing out SIP/PSTN calls.

  2. identified

    We've rolled back the release that was in process when we started seeing the errors, which seems to have resolved the issue. We'll be monitoring for any regressions.

  3. resolved

    This incident has been resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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