Crusoe: Degraded Network Connectivity in us-east-1-a region
Affected components: Datacenter NetworkingNetworking - Datacenter Networking
Timeline of updates
- investigating
We are currently investigating reports of degraded network connectivity in our us-east-1-a region. Some customers may be experiencing connection timeouts, SSL handshake failures, or degraded network performance for workloads hosted in this region. Our engineers are actively working to mitigate the issue as soon as possible. We will provide further updates as more information becomes available.
- investigating
We have implemented a fix for the network connectivity issues affecting us-east-1-a. We are seeing improvements across impacted services and are actively monitoring the environment to confirm full recovery. We will provide a further update once we have verified complete resolution. We apologize for any disruption this has caused.
- monitoring
A fix has been implemented and we are monitoring the results.
- resolved
This incident has been resolved. Network connectivity in our us-east-1-a region has been fully restored. We sincerely apologize for any disruption this may have caused and thank you for your patience.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).