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Crusoe: 503 errors when accessing the Crusoe Compute Console and API

MinorStatus: resolvedStarted Resolved (1.1 h)3 updatesstspg.io (opens in new tab)

Affected components: UIUI - UIAPIAPI - API

Timeline of updates

  1. monitoring

    We are investigating an issue causing 503 errors when accessing the Crusoe Compute Console and API. Users may currently be unable to list instances or manage infrastructure resources. Our engineering team is actively working to identify the root cause. Further updates will be provided as soon as they are available.

  2. monitoring

    The issues affecting the Crusoe Compute Console, API, and CLI have been fully resolved. Impact Window: The service interruption lasted from 2:42 PM PDT to 3:16 PM PDT. During this window, users may have experienced 503 errors and were unable to view or manage resources via the web console, CLI, or API. Our engineering team identified the issue and implemented a fix to restore all management services. We have verified that all systems are now performing as expected. We are continuing to monitor the platform and will implement additional safeguards and alerting to improve our response and stability moving forward. Note: Active customer workloads and existing infrastructure remained operational and were not impacted by this management-layer interruption.

  3. resolved

    This incident has been resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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