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Courier: EU Region – Notifications Stuck in “Queued” State

No impact listedStatus: resolvedStarted Resolved (6.6 h)3 updatesstspg.io (opens in new tab)

Timeline of updates

  1. investigating

    We are currently investigating an issue where EU workspace notifications appear to remain in the “queued” state.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. resolved

    The issue has been resolved. The root cause was purely a logging issue, notifications were still sent but showing up in logs as queued. All logs have been rehydrated

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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