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Coralogix: US2 - degraded performance for metrics ingestion

Affected components: Processing - MetricsUS2 - Processing - MetricsCollection - MetricsUS2 - Collection - MetricsIngestion - MetricsUS2 - Ingestion - Metrics

Timeline of updates

1. investigating2026-08-21 16:40 UTC

   We are seeing elevated latency and error rates related to metrics ingestion.

2. identified2026-08-21 16:41 UTC

   The issue has been identified and a fix is being implemented.

3. monitoring2026-08-21 16:46 UTC

   A fix has been implemented and we are monitoring the results.

4. identified2026-08-21 16:56 UTC

   Unfortunately error rates remain elevated, we are continuing to investigate and will update soonest.

5. identified2026-08-21 17:09 UTC

   Our engineering team have identified possible root causes and are working on mitigating the problem with specific remediation actions. We will continue to update as soon as new information is available.

6. monitoring2026-08-21 17:37 UTC

   We have executed several remediation actions and should be seeing improvements now and are continuing to monitor the situation.

7. monitoring2026-08-21 17:49 UTC

   We are observing infrastructure dashboards showing nominal outputs at this time but are continuing to monitor the results. Will update soon.

8. monitoring2026-08-21 18:14 UTC

   Our team can confirm at this juncture that all signals are green and are continuing to monitor the situation for developments.

9. resolved2026-08-21 18:29 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Coralogix profile · Recent Coralogix incidents · Markdown · JSON