# Coralogix: US2 - degraded performance for metrics ingestion

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-08-21 17:09 UTC · Resolved: 2026-08-21 18:29 UTC · Duration: 1.4 h
- Updates: 9 · Affected components: Processing - Metrics, US2 - Processing - Metrics, Collection - Metrics, US2 - Collection - Metrics, Ingestion - Metrics, US2 - Ingestion - Metrics
- [Vendor status page: https://stspg.io/tj8r12rq228s](https://stspg.io/tj8r12rq228s)
- [Company: Coralogix](https://rewindex.com/company/coralogix.md)

## Timeline of updates

- **investigating** 2026-08-21 16:40 UTC: We are seeing elevated latency and error rates related to metrics ingestion.
- **identified** 2026-08-21 16:41 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-08-21 16:46 UTC: A fix has been implemented and we are monitoring the results.
- **identified** 2026-08-21 16:56 UTC: Unfortunately error rates remain elevated, we are continuing to investigate and will update soonest.
- **identified** 2026-08-21 17:09 UTC: Our engineering team have identified possible root causes and are working on mitigating the problem with specific remediation actions. We will continue to update as soon as new information is available.
- **monitoring** 2026-08-21 17:37 UTC: We have executed several remediation actions and should be seeing improvements now and are continuing to monitor the situation.
- **monitoring** 2026-08-21 17:49 UTC: We are observing infrastructure dashboards showing nominal outputs at this time but are continuing to monitor the results. Will update soon.
- **monitoring** 2026-08-21 18:14 UTC: Our team can confirm at this juncture that all signals are green and are continuing to monitor the situation for developments.
- **resolved** 2026-08-21 18:29 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/coralogix/incidents/pkmx1sjjp16s · Markdown: https://rewindex.com/company/coralogix/incidents/pkmx1sjjp16s.md · JSON: https://rewindex.com/api/v1/companies/coralogix/incidents/pkmx1sjjp16s · Generated 2026-10-18T11:46:19.056Z