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Coralogix: RUM (Real User Monitoring) Data Ingestion Unavailable in EU2

Impact: majorStatus: resolvedStarted Resolved (48 min)4 updatesSource: stspg.io (opens in new tab)
Summary

Coralogix reported a major outage affecting RUM data ingestion in EU2, starting at 2026-05-29 10:14 UTC and resolved at 2026-05-29 11:02 UTC (48 min). A fix was implemented, and all previously affected RUM data was available within the system after resolution.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: EU2 - Processing - RUMProcessing - RUMCollection - RUMEU2 - Collection - RUM

Timeline of updates

  1. investigating

    We are currently experiencing an issue affecting the ingestion of RUM data in our EU2 environment. Our engineering teams are actively investigating and working to resolve the issue with the highest priority. We apologize for the inconvenience and will provide further updates as soon as more information becomes available.

  2. identified

    The issue has been identified and a fix is currently being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    The incident has been fully resolved, and all previously affected RUM data is now available within the system.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Coralogix profile · Recent Coralogix incidents · Markdown · JSON