# Coralogix: RUM (Real User Monitoring) Data Ingestion Unavailable in EU2

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-05-29 10:14 UTC · Resolved: 2026-05-29 11:02 UTC · Duration: 48 min
- Updates: 4 · Affected components: EU2 - Processing - RUM, Processing - RUM, Collection - RUM, EU2 - Collection - RUM
- [Vendor status page: https://stspg.io/sj849h4y5v2x](https://stspg.io/sj849h4y5v2x)
- [Company: Coralogix](https://rewindex.com/company/coralogix.md)

## Summary

Coralogix reported a major outage affecting RUM data ingestion in EU2, starting at 2026-05-29 10:14 UTC and resolved at 2026-05-29 11:02 UTC (48 min). A fix was implemented, and all previously affected RUM data was available within the system after resolution. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-05-29 10:14 UTC: We are currently experiencing an issue affecting the ingestion of RUM data in our EU2 environment. Our engineering teams are actively investigating and working to resolve the issue with the highest priority. We apologize for the inconvenience and will provide further updates as soon as more information becomes available.
- **identified** 2026-05-29 10:40 UTC: The issue has been identified and a fix is currently being implemented.
- **monitoring** 2026-05-29 10:52 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-05-29 11:02 UTC: The incident has been fully resolved, and all previously affected RUM data is now available within the system.

## Rewindex changes for this incident

- 2026-05-29 10:14 UTC: [Major incident: RUM (Real User Monitoring) Data Ingestion Unavailable in EU2](https://rewindex.com/change/i9ecaf5bec350b2.md)


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Canonical: https://rewindex.com/company/coralogix/incidents/9gljcdsjcx7w · Markdown: https://rewindex.com/company/coralogix/incidents/9gljcdsjcx7w.md · JSON: https://rewindex.com/api/v1/companies/coralogix/incidents/9gljcdsjcx7w · Generated 2026-10-18T12:44:18.047Z