Rewindex

CompaniesContentstackIncidents

Contentstack: Contentstack – Azure NA – Service Disruption

MinorStatus: resolvedStarted Resolved (1.3 h)4 updatesstspg.io (opens in new tab)

Affected components: Launch - Web ApplicationMicrosoft Azure US Region - Launch - Web ApplicationContent Delivery APIMicrosoft Azure US Region - Content Delivery APIMicrosoft Azure US Region - Personalize - Management APIPersonalize - Management APIAssets APIMicrosoft Azure US Region - Assets APIGraphQL Delivery APIMicrosoft Azure US Region - GraphQL Delivery APIBrandKit APIMicrosoft Azure US Region - BrandKit APIAutomation UIMicrosoft Azure US Region - Automation UIContent Management APIMicrosoft Azure US Region - Content Management APIMicrosoft Azure US Region - Personalize - Web ApplicationPersonalize - Web ApplicationMarketplace - Installed AppsMicrosoft Azure US Region - Marketplace - Installed AppsBrandKit UIMicrosoft Azure US Region - BrandKit UIImage Delivery APIMicrosoft Azure US Region - Image Delivery APIMarketplace - Web ApplicationMicrosoft Azure US Region - Marketplace - Web ApplicationLaunch - Management APIMicrosoft Azure US Region - Launch - Management APIAutomation APIMicrosoft Azure US Region - Automation API

Timeline of updates

  1. investigating

    We are currently investigating a outage affecting multiple services in the Microsoft Azure NA region. During this time, users may experience service unavailability and API errors. Our engineering team has been mobilized and is actively working to identify the root cause and restore normal service. If you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at support@contentstack.com.

  2. investigating

    Our engineering team continues to actively investigate the issue affecting multiple services in the Microsoft Azure NA region. Users may continue to experience service unavailability and API errors. We are working to identify the root cause and will provide another update as soon as more information becomes available. If you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at support@contentstack.com.

  3. monitoring

    The issue affecting multiple services in the Microsoft Azure NA region has been mitigated and services are operating normally. Our team will continue monitoring system performance to ensure stability. If you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at support@contentstack.com.

  4. resolved

    This incident has been fully resolved and all systems are operating normally. Thank you for your patience while we worked to restore the services.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Contentstack profileRecent Contentstack incidentsMarkdownJSON