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Contentstack: Contentstack - All Regions - Cache Purge Delays
Affected components: Content Delivery APIMicrosoft Azure US Region - Content Delivery APIAssets APIMicrosoft Azure US Region - Assets APIAmazon Web Services EU Region - Content Delivery APIContent Delivery APIAmazon Web Services US Region - Content Delivery APIContent Delivery APIAssets APIGoogle Cloud Platform US Region - Assets APIAssets APIMicrosoft Azure EU Region - Assets APIAmazon Web Services EU Region - Assets APIAssets APIContent Delivery APIMicrosoft Azure EU Region - Content Delivery APIAmazon Web Services US Region - Assets APIAssets APIContent Delivery APIGoogle Cloud Platform US Region - Content Delivery API
Timeline of updates
- investigating
Our upstream provider is experiencing an issue that is affecting our ability to purge the content. Users May Receive Outdated Data. We will resolve this incident once we receive confirmation that the issue has been resolved by our upstream provider.
- monitoring
A fix has been implemented and we are monitoring the results.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
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